Spot clean recommended. Dry clean if needed. Do not bleach. Do not iron.

If you're unhappy with your purchase, we'll find a solution for you. All of our core products can be returned or exchanged within 365 days—and include an additional 1-year warranty. And we'll pay for the return shipping if you're in the US. Returns will be refunded in the original payment method or store credit. We keep our policies best-in-class for you, because let's face it, you're the best.

What's the difference between Down and Down Alternative?

Our Down and Down Alternative Comforters are made to feel virtually identical! The exterior shells are the same 100% sateen weave long staple cotton. The only difference between these products is the fill.

Our Down Comforters are filled with various types of down depending on the warmth level. Lightweight is filled with recycled goose and duck down from Europe, All-Season is filled with Canadian duck down, and Ultra-Warm is filled with Canadian goose down. All of our Down Comforters are made in Canada.

Our Down Alternative Comforters are filled with a synthetic shaved microfiber, engineered to provide the perfect level of warmth! All of our Down Alternative Comforters are great for those with allergies or living a vegan lifestyle. 

Can I wash my Comforter?

The best maintenance for down is to be hung outside on a dry day any season and then shake the dust out of it, but you can also use the dryer on air fluff / no heat. For spills or stains, they can be spot cleaned with soft soap like Zero or Woolite. They can be dry cleaned for large stains if the first two methods don't help. However dry cleaning will shorten the life-span of the Comforter as the chemicals remove the natural oils in the down and the clusters will breakdown faster.

The best way to clean our Down Alternative Comforters is to follow the same steps as above (hanging the comforter outside, and spot cleaning with Zero or Woolite). The main difference is that Down Alternative can be dry cleaned as often as necessary.

We don't recommend washing either our Down or Down Alternative Comforter at home, as domestic washers aren't large enough to handle our Comforters and machines with agitators can damage the baffle system in them. Plus, once a Comforter is wet it gets very heavy and pulling it from the machine can also damage the baffle system.